Friday, November 18, 2005

Tidbits - Nov. 20, 2005

- I had a chance to read the first issue (of six) of Chris Kirby and Alan Robinson's "Lost Squad." I liked it a lot: Indiana Jones meets The Dirty Dozen (well, Squad).

- It's finally here, the yang to City of Heroes' yin: City of Villains. For those with CoH, you don't have to pay for another account, just choose "Upgrade Account" in the NCSoft's Account Management site and you're good to go. It's good to be bad.

- Now, I have learned my lesson. It doesn't pay to be the first kid on the block to own stuff. That's a one-way ticket to Bumtown. Paying through the nose to get the latest gadgets (some of which may still have design glitches), that's not for me... Not anymore, at least. That's why I held off on placing an advanced order for the Xbox 360 when I got the offer. It's a good thing, too. It seems that there's a shortage of the system and not everyone who has placed their orders will get them.

- I predict that subscription costs of broadband connection will drop to the low hundreds by next year. My DSL connection at home has been bumped up to 1 Mbps (1.5 Mbps next week, I think) and the cheapest residential package (Plan 999) PLDT has was bumped up to 384 Kbps. That may not seem much, but a year or so ago, 512 Kbps was the most expensive and fastest residential package they had. (Plan 499 for 128 Kbps, perhaps?) Now, if only they could do something about their TechSupport.

Monday, November 14, 2005

Lousy Support.

We've been subscribed to PLDT's DSL service since early last year. At that time, the only other broadband service available in my area was Destiny Cable. I switched the home connection to PLDT since Destiny was having problems isolating the problem at the house.

The new connection has been very consistent up until now. The problem began last Nov. 3 and they still haven't fixed it. Their tech support seems to have a standard reply whenever I call, "Sir, your service request has been forwarded to your nearest PLDT business center, but I'll file a follow-up request. Have a nice day."

Fortunately, Globe has finally completed the roll-out of it's DSL service in my area. I have already applied for their service, but I'll still retain the PLDT pipe... Just in case...